🚚 Free delivery inside Dhaka on orders over ৳5,000 · 0% EMI on selected items

Warranty & RMA Claim

Submit a warranty claim, RMA return, or warranty registration request for your product.

Home / Warranty

Claim form

Provide accurate details — including invoice and serial number speeds up processing.

Optional — PDF, JPG or PNG, up to 10 MB.

What you'll need

  • Purchase invoice or bill number
  • Product serial number
  • A short description of the issue
  • Photo or receipt (optional)

How the process works

  1. Submit the form — we create a reference for it.
  2. Our team verifies and contacts you.
  3. After approval the item is repaired / replaced.
  4. You're notified once it's complete.

Need help?

For any warranty-related questions, reach out to our service team.